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Our Story

From a small local business to a trusted name in bike rentals nationwide.

How It All Began

Founded in 2015 by cycling enthusiasts Mark and Sarah, BikeRent Pro started as a single rental station in downtown Portland. Frustrated by the lack of quality rental options for visitors and locals alike, they set out to create a service that would make cycling accessible to everyone.

What began with just 10 bikes has grown into a network of over 50 locations across the country, with a fleet of more than 2,000 bicycles of all types. Our commitment to quality and customer service remains the same as it was on day one.

Our first rental location in 2015

Our Mission

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Sustainable Mobility

We provide eco-friendly bike rentals to reduce urban carbon emissions. Our fleet helps cities decrease traffic congestion while promoting healthier, cleaner transportation alternatives.

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Community Engagement

We organize cycling events and group rides, partnering with local advocates to support bike lane expansions and safer cycling infrastructure citywide.

Premium Service

24/7 customer support and rigorously maintained bikes. Personalized route recommendations and priority assistance for all riders.

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Flexible Pricing

Affordable hourly/daily/monthly plans with student discounts. Transparent rates and no hidden fees for stress-free rentals.

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Smart Technology

Book bikes via app with real-time GPS tracking. Earn rewards for eco-miles and track your carbon footprint reduction.

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Bike Maintenance

Free self-service stations citywide for quick adjustments. Dedicated mechanics ensure optimal performance.

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Eco-Friendly Impact

We offset manufacturing emissions and recycle old bikes into new models, creating a zero-waste lifecycle.

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Secure Rentals

GPS-enabled anti-theft locks and insured bikes. Instant issue reporting via app for rapid resolution.

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City Partnerships

We collaborate with municipalities to expand docking stations and integrate with public transit systems.

Meet Our Team

Mark Johnson

Co-Founder & CEO

Former professional cyclist with a passion for making biking accessible to all. Oversees operations and expansion.

Sarah Chen

Co-Founder & CMO

Marketing expert who believes in the power of cycling to transform cities and lives. Leads our community initiatives.

David Rodriguez

Head of Operations

Ensures our fleet is always in top condition and our locations run smoothly. Former bike mechanic.

Emma Wilson

Customer Experience Director

Dedicated to making every rental experience exceptional. Leads our support and training teams.

James Park

Chief Technology Officer

Tech visionary behind our smart rental systems and mobile app. Specializes in IoT solutions for urban mobility.

Lisa Moretti

Sustainability Director

Leads our green initiatives and circular economy programs. Former environmental scientist.

Thomas Wright

Head of Security

Developed our anti-theft systems and fleet tracking technology. Former cybersecurity specialist.

Natalie Rivera

Partnerships Director

Builds relationships with hotels, corporations and city governments to expand our network.

Our Core Values

Uncompromising Quality

At BikeRent Pro, quality isn't just a standard - it's our obsession. Each bicycle in our fleet undergoes a rigorous 25-point inspection by certified mechanics before every rental, covering everything from brake pad thickness (replaced at 1.5mm) to precise derailleur alignment. We exclusively use premium components like Shimano drivetrains, Schwalbe tires, and ergonomic saddles designed for all-day comfort. Our proactive replacement program cycles out bikes after 2,000km or 12 months (whichever comes first), ensuring you always ride equipment that performs like new. The result? A 99.8% trouble-free ride rate across our network, with 24/7 mobile support ready to assist with the rare exception.

Sustainable Practices

Our green commitment extends far beyond simple bike sharing. All rental stations are powered by 100% renewable energy through our solar canopy systems, which also charge e-bikes using clean power. We've developed a closed-loop recycling program where 92% of every retired bike's materials are repurposed - aluminum frames become new components, rubber tires transform into playground surfaces, and even brake cables find new life as art installations. Through our Urban Canopy Initiative, we've planted 4,700 trees (one every 100 rentals) that collectively offset 12,000 tons of CO2 annually. Partnering with city planners, we've helped develop 58km of protected bike lanes, proving that sustainable transportation can be both practical and beautiful.

Community Engagement

We're building more than a rental service - we're cultivating a cycling culture. Each month, our team hosts 12+ free events ranging from beginner-friendly "City Rides" to advanced maintenance workshops taught by former pro mechanics. Our youth programs have equipped 3,200 students with bike safety skills and helmets through school partnerships. The "Bikes for All" initiative provides sliding-scale memberships and has donated 1,450 refurbished bikes to low-income commuters since 2020. During the pandemic, we launched "Pedal Partners," matching isolated seniors with volunteer riders for grocery deliveries. These efforts have created a vibrant community where 68% of members report making new friends through our platform.

Continuous Innovation

While we honor cycling's simple pleasures, we're revolutionizing the rental experience through smart technology. Our third-generation IoT bikes feature self-diagnosing components that alert mechanics before issues arise, paired with GPS tracking accurate to 3 meters. The award-winning app now offers augmented reality wayfinding, real-time air quality routing, and even calorie-to-coffee shop redemption programs. Behind the scenes, AI optimizes fleet distribution with 94% accuracy, while our modular e-battery system allows hot-swapping in under 10 seconds. Yet our most praised innovation remains invisible: the frictionless booking engine that processes 15,000 reservations daily with 99.99% uptime, proving that the best technology should feel effortless.

Universal Accessibility

Cycling should be for everyone. We offer adaptive bikes for riders with disabilities, including handcycles and tandem models with guide options. Our app features voice navigation for visually impaired users, and all stations include wheelchair-accessible docks. Through partnerships with community organizations, we provide subsidized memberships to low-income residents and multilingual support in 12 languages.

Safety First

Your wellbeing is our top priority. All rentals include automatic accident detection that alerts emergency contacts, while our patented frame design reduces injury risk by 40% in collisions. We provide free helmets sanitized after each use, reflective gear for night riding, and mandatory 5-minute safety briefings. Our bikes undergo daily stress tests on critical components, and our 24/7 rider support line connects directly to local emergency services when needed.

Join Our Mission

Experience the difference with BikeRent Pro and become part of our growing community of cycling enthusiasts.